Most website audits arrive as a list of red items with no way to tell which ones cost money, which ones are opinions, and which ones the reader could have checked themselves in two minutes. That is not a reporting style problem. It is what happens when the underlying checklist was never written down — so nothing can be argued with, reproduced, or improved.
This is ours, published in full. It is the same set of questions the audit software and the review behind it work through, written so a business owner or an in-house marketer can run any single entry without buying anything.
How to read an entry
Each signal carries four fixed parts. The definition is written to be quotable on its own. The consequence is stated in outcomes — calls, jobs, enquiries — rather than in metrics, because a technical defect that costs nothing is not worth your Saturday. The check is a procedure with named tools. The pass condition is observable, so two people checking the same site should agree on whether it passed.
Deterministic means the same input returns the same answer every time: a page is indexable or it is not. Judgment means a competent reviewer could disagree at the margin: whether a homepage reads clearly in five seconds is an assessment, not a fact, and it is labelled as one.
Why the order matters
The catalogue runs Found, then Understood, then Chosen, and inside Found it starts with indexability. That is a diagnostic sequence, not a table of contents. A page that search engines are not permitted to store cannot be improved by better headings, faster loading, or clearer proof — every downstream signal on that page is moot until the first one passes.
The same logic holds between pillars. A site that no one can find does not have a conversion problem yet. A site with plenty of traffic and no enquiries does not have a ranking problem. Working the pillars in order stops effort going into the layer that is already fine.
What this catalogue deliberately is not
- It is not a scoring formula. Weights depend on the business, the market, and which signals are already failing — a fixed weighting published as universal would be false precision.
- It is not exhaustive for every website. It targets local service businesses selling a booked job, not marketplaces, publishers, or ecommerce catalogues.
- It is not a ranking instruction. Nothing here makes a search engine or an assistant do anything; the signals describe conditions that make a site eligible and comprehensible.
- It is not static. The version and date at the top of the page tell you which release you read.
Using it as a self-audit
- Work the Found pillar top to bottom on your three most valuable service pages before touching anything else.
- Record the result of every check with the date and the evidence — a screenshot, a status code, a quoted answer. A finding without evidence cannot be re-checked later.
- Fix only what failed, one signal at a time, and re-check that signal rather than re-running the whole list.
- Repeat the full pass quarterly, and after any redesign, migration, or platform change — those are when deterministic signals break silently.
- Keep the judgment calls separate in your notes, so a later disagreement about a subjective call does not cast doubt on the measured ones.