FAQ
Questions home service owners ask us
Plain answers, grouped by topic. If another page already answers a question, we link you to that answer instead of repeating it.
Getting started
What is the free AI visibility check?
You send your website, email, trade and city. We review your website and Google Business Profile by hand and email directional Found, Understood and Chosen scores plus the first things worth fixing, usually within two business days. It's an initial review, not the complete crawl or plan in the paid report. No card, no call.
What's the difference between the $49 report and the $149 Expert Action Plan?
It's the same complete report. The $149 plan adds one thing: a 30-minute consultation on what to fix first, for owners who will make the fixes themselves. Start a monthly plan or a Found Sprint within 30 days, and the $149 is credited toward your first month or the Sprint, once per business.
I bought the $49 report. Can I add the consultation later?
Yes. Pay the $100 difference and you get the same 30-minute consultation on what to fix first.
AI search & local SEO basics
- What is AI search optimization, and is it the same as AEO or GEO?Answered on the home page
- Why does ChatGPT recommend my competitors instead of me?Answered on the home page
- What's the difference between AEO, GEO and LLMO?Answered on AI Search Optimization
- How does ChatGPT decide which local businesses to recommend?Answered on AI Search Optimization
- Do I need llms.txt or special schema for AI?Answered on AI Search Optimization
- Can you get us mentioned on Reddit or in "best of" lists?Answered on AI Search Optimization
- Is local SEO still worth it now that people ask ChatGPT?Answered on Local SEO
- What decides who shows in the Google Maps 3-pack?Answered on Local SEO
Plans & pricing
- What exactly do you guarantee?Answered on the home page
- Why don't you publish 30 AI articles a month?Answered on Pricing
- Is there a contract?Answered on Pricing
- What happens after I sign up?Answered on Pricing
- What if you miss something in my plan?Answered on Pricing
- Which plan is right for me?Answered on Pricing
- Can I start with a one-time project instead?Answered on Pricing
- How does the $149 credit work?Answered on Pricing
- Can I change plans?Answered on Pricing
- What does AI search optimization cost?Answered on Pricing
- Do you offer refunds?Answered on Pricing
Working together
Who does the work?
A team of three, led by our founder, Denys Kharkovskyy. Denys takes every strategy call and leads every plan. Volodymyr Masterchuk researches what AI assistants say about each business we audit and runs the AI interviews with Denys, and Anastasiia Semeniuk works on local SEO and AEO. There's no account manager in between. Every page is edited by a person and approved by you before it goes live.
What do you need from me?
A 45-minute kickoff call, manager access to your Google Business Profile (you stay the owner), and access to your website or your web person, Search Console and Bing Webmaster Tools. After that: 10–15 minutes a month (a voice note is fine), photos from real jobs, and a yes or no on each new page within five business days. On Growth and Leader, a short phone video when you can: we send the script.
Do I keep the pages you create if I cancel?
Yes. You own everything we create for you: pages, copy, your photos and videos, and profiles and listings in your name. Your Google Business Profile always stays yours; we only have manager access. Our software, templates and methods stay ours.
Reports & results
What does the monthly report show?
What we shipped against your plan's list, that month's buyer-question results next to the competitors you named, your Found / Understood / Chosen scores, and what we'll work on next. In month three, a written before-and-after comparison.
How soon will I see results?
The work ships on the schedule in your plan. Google says a change can take anywhere from a few hours to several months to show in search, so plan on months, not weeks. We show you what changed each month, measured the same way, and compare before and after in month three.
Data & privacy
What data do you collect when I request a check?
Your website, email, trade and city, plus what's public on your site and Google listing. We don't sell your data. The details are in our Privacy Policy.
Didn't find your question?
Ask it on a free 30-minute strategy call, or write to us through the contact page. We usually reply within two business days.